The Tyranny of Positivity
You enter a virtual all-hands, and your CEO starts off by asking "How's everyone doing today?" in a big, booming voice. The chat panel fills up with ecstatic responses: "So great!" "Excited!" "Can't wait for today!" Then… "Not so great. I'm feeling kind of down about everything and pretty unmotivated today." —------ Record scratch —------ It's rare you'll hear this sort of sentiment [...]